Privacy Policy

Privacy Policy

Last Updated: February 2026

At HelloPurifier, accessible from hellopurifier.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by HelloPurifier and how we use it.

1. Information We Collect

When you purchase a purifier or request service from us, we collect information that helps us serve you better:

  • Personal Identifiable Information: Name, Email address, Phone number, and Delivery address.
  • Technical Data: IP address, browser type, and cookies to improve your website experience.
  • Water Profile Data: Information about your local water source (TDS levels) to recommend the right **Trusted Quality Parts**.

2. How We Use Your Information

We use the collected data in the following ways:

  • To process and deliver your orders (Domestic & Commercial RO).
  • To coordinate with our 1600+ service centers for installation.
  • To send maintenance reminders (AMC) and filter replacement alerts.
  • To improve our manufacturing quality and website functionality.

Data Security: We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information when you place an order or enter your details.

3. Third-Party Sharing

We do not sell or trade your personal data. We only share information with trusted third parties who assist us in operating our website and conducting our business, such as:

  • Payment Gateways: Securely processing your transactions.
  • Logistics Partners: Delivering your purifiers across India.
  • Service Engineers: Providing on-site installation and repairs.

4. Cookies

HelloPurifier uses ‘cookies’ to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content.

5. Your Rights

You have the right to request access to the data we hold about you, ask for corrections, or request deletion of your personal information from our service records at any time.

6. Contact Our Grievance Officer

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

Email: care@hellopurifier.com
Phone: +91 [Insert Your Number]
Address: Sector 63, Noida, Uttar Pradesh – 201301